Medical Assistant 3

Under supervision of the Assistant Nurse Manager, guided by policies and procedures of Ambulatory Services, the Primary Care Medical Assistant will participate on a clinical team which handles daily rooming and health record maintenance of primary care patients within the Women’s Health Primary Care (WHPC) practice. The role of the MA is to assist the provider care team by coordinating care for patients on and off the daily schedule. The MA will act as a conduit for the transmission of information between providers and patients and coordinate services for patients needing preventive care maintenance, especially those with serious, complex or chronic health problems. The MA will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs.

REQUIRED QUALIFICATION - Certification from an approved Medical Assistant program or equivalent combination of training and experience. - One year experience as a Medical Assistant in a medical practice. - Knowledge and abilities essential to the successful performance of the duties assigned to the position. - Current American Heart Association CPR Certification. - Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel. - Willingness to learn new computer programs as needed to sustain practice operations. - Ability to work effectively with people from diverse cultures and diverse socioeconomic situations. - Familiarity with insurance verification and authorizations - Ability to sit at a computer terminal for extended periods of time, with no restrictions for keyboarding. - Strong computer skills, including basic keyboarding skills, and experience and ability to work effectively in Word and Excel. - Ability to prioritize and work efficiently with multiple forms of patient & provider communication including email, fax and phone system. - Excellent organizational and problem-solving skills. - Excellent verbal skills. - Excellent interpersonal skills - Strong writing skills to include the ability to compose basic office communications. - Ability to deal sensitively and effectively with patients. - Ability to communicate effectively and efficiently with team physicians and referring physicians PREFERRED - Familiarity with Epic (APeX) electronic health record system - Familiarity with immunizations including cycles and standard recommendations - Experience working with the public, preferably in a medical/hospital/clinic environment - Demonstrated fluency in Spanish or Chinese language: speaking, reading and writing - Internal Medicine, Geriatric, or Family Medicine experience - Familiarity and/or prior experience using a disease registry to track a population of patients - Experience collecting, and entering data, identifying errors and missing information, and performing basic analysis - Certification in phlebotomy (CPT) REQUIRED LICENSES/CERTIFICATIONS - Current American Heart Association CPR certification

Basic Life Support

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.