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General Information

Job Name
HR GENERALIST 2 CX
Department
4101090 - F HR Staff
Position type
Temporary Employment
Workplace
Flexible 2 Days On-Site
Primary Location
San Francisco, CA, United States
Job ID
5576

Description & Requirements

Job Description

Please note: this is a temporary assignment (4 months).

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

As UCSF transitions Oracle HCM into production, a dedicated Tier 1 hyper care capability is required to stabilize operations, protect the employee experience, and prevent avoidable escalations to Tier 2, Tier 3, and payroll-critical workflows. The Generalist 2 positions are required to provide this capacity during the hypercare and interim sustainment period following Phase 1 go-live. Applies professional human resources, organization policies and procedures to provide guidance to employees, supervisors and managers to resolve a variety of human resources issues of moderate scope and complexity.

Qualifications
Knowledge Skills and Abilities (KSAs) Knowledge, Skills and Abilities Req / Pref Strong verbal/written communication skills to provide excellent customer service. Required Proficiency in MS Word, Excel, Outlook, PowerPoint and Adobe Acrobat Required Ability to effectively utilize multiple systems, including web-based systems to perform daily work Required Ability to work effectively in a team environment Required Ability to work with confidential and sensitive information in a discrete and professional manner Required Excellent organizational skills, ability to multitask and manage deadlines Required Excellent customer service and organizational skills Required Ability to utilize an applicant tracking or Human Resources System Required Experience: Experience Req / Pref 1 year of applicable work experience in Human Resources or customer service-related role. Required Prior experience performing recruitment support for a high-volume department Preferred Prior project management experience Preferred Prior experience with UCPath and/or Oracle Preferred Education, Licenses and Certifications: Education Req / Pref Bachelor’s Degree in a related area and/or equivalent experience/training. Required Licenses Req / Pref N/A Certifications Req / Pref HR Certificate (PHR) Preferred

Additional Details

Assignment Category
Floater
IAP Level
None
Job Family
Human Resources
Campus 1
Minnesota Street (SF)
Percentage (%)
100.00
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
CX
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