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General Information

Job Name
HR GENERALIST 2 CX
Department
4101090 - F HR Staff
Position type
Temporary Employment
Workplace
Flexible 2 Days On-Site
Primary Location
San Francisco, CA, United States
Job ID
5577

Description & Requirements

Job Description

Please note: this is a temporary assignment (4 months). 

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions.

As UCSF transitions Oracle HCM into production, a dedicated Tier 1 hyper care capability is required to stabilize operations, protect the employee experience, and prevent avoidable escalations to Tier 2, Tier 3, and payroll-critical workflows. The Generalist 2 positions are required to provide this capacity during the hypercare and interim sustainment period following Phase 1 go-live. Applies professional human resources, organization policies and procedures to provide guidance to employees, supervisors and managers to resolve a variety of human resources issues of moderate scope and complexity.

Qualifications
Experience: Experience Req / Pref 1 year of applicable work experience in Human Resources or customer service-related role. Required Prior experience performing recruitment support for a high-volume department Preferred Prior project management experience Preferred Prior experience with UCPath and Oracle Preferred Education, Licenses and Certifications: Education Req / Pref Bachelor’s Degree in a related area and/or equivalent experience/training. Required Licenses Req / Pref N/A Certifications Req / Pref HR Certificate (PHR) Preferred

Additional Details

Assignment Category
Floater
IAP Level
None
Job Family
Human Resources
Campus 1
Minnesota Street (SF)
Percentage (%)
100.00
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
CX
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