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General Information

Job Name
Senior Admitting Worker (full-time)
Department
8560210 - Admissions Registration MB
Position type
Full Time
Workplace
Fully On-Site
Primary Location
San Francisco, CA, United States
Job ID
4876

Description & Requirements

Job Description

Under the supervision of the Patient Access Services Manager, the Admitting Representative is responsible for greeting patients, patient identification, check-in, patient registration, and coordinating escorts upon arrival for services.  The registration process includes gathering demographic and financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The Admitting Representative must understand their role, provide superior customer service, and maintain a high degree of professionalism. He or she is required to utilize a variety of hospital information systems to communicate with patients and visitors and to effectively respond to inquiries.  The Admitting Representative must comply with all guidelines put forth by the Medical Center Policies and Procedures.

Qualifications
Requirements: - High school diploma or GED or equivalent. - Must have demonstrated strong customer service skills. - Prior experience in healthcare, insurance-related, or comparable level. - Must be able to multitask and prioritize. - Ability to follow instructions; work quickly and accurately in a fast-paced environment. - Must have basic PC skills and proficiency in Microsoft Office, typing 30 wpm. - Articulate and concise oral communication and the ability to write clearly and concisely. - Ability to work collaboratively with a culturally diverse staff and patient/family population. - Ability to work independently with minimum supervision. - Ability to work onsite in San Francisco, to include working three 12-hour shifts rotating days: 7:00 p.m. to 7:30 a.m., to include holidays/weekends. Preferences: - Two (2) years of recent experience in hospital registration and/or admission procedures. - Basic knowledge of Medical Terminology. - Knowledge of government program regulations, Medicare, MIA, CCS, and other third-party payors.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.
EEO Statement
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional Details

Job Code
ADMITTING WORKER SR (009032)
Assignment Category
Career
IAP Level
Staff Plan (target potential payout of $900, maximum of $1,800)
Job Family
Finance
Campus 1
Mission Bay (SF)
Percentage (%)
90.00
Shift Length
12 hours
Shift Type
Variable
Bargaining Unit
EX
Additional Shift Details
7:00 p.m. – 7:30 a.m. – Three 12-hour shifts rotating day of the week: Sat. to Sun.
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