Processing Send Out CLS Senior Supervisor

Supervises employees in highly technical sub-specialty area. Directly oversees all the technical operations of the laboratory, enforcing standard operating procedures and research methods. Responsible for laboratory meeting quality assurance standards.

Provides overall leadership and daily operational management support for the Clinical Laboratory Central Processing, Send Out, Call Center, and Outreach at the assigned site.  In addition, this position manages and facilitates standardization, including but not limited to technical performance and workflows of specimen processing for Processing Sections across all UCSF ClinLab sites. 

Manages and supervises personnel productivity and technical performance of staff, strives for departmental efficiencies and workflows, efficient operations of equipment, and also provides administrative and financial oversight.  Work closely with Department Supervisors, staff and Site Manager to achieve organizational objectives to ensure business and operational directives are achieved. 

Involves testing on clinical specimens for information about the health of a patient, for the diagnosis, treatment, and prevention of disease. Disciplines include sample processing and send out, chemistry, blood banking, hematology, microbiology, immunology, cytology, histology, pathology and cytogenetics. May include highly technical sub- specialty areas such as enzyme assay, steroid assay, radioimmunoassay, toxicology, electrophoresis, rheumatology, tissue typing, and virology.

Required Qualifications: - Maintains current knowledge of laboratory concepts, new methodologies and advances in the field of specimen processing, automation, and procedures - Ability to apply principles in a clinical laboratory setting - Knowledge of Clinical Laboratory, medical center, HR and UC policies and processes - Thorough knowledge of all relevant sub-specialty area industry, health and safety, federal, and state regulations - Ability to organize assigned staff and laboratory operations in an efficient and effective manner - Highly developed personal organizational skills - Knowledge of quality assurance methods and ability to apply principles to design quality systems - Proven ability to multi-task and reliably manage multiple projects through from inception to completion on schedule in a complex, challenging environment - Flexibility to adjust to constantly changing priorities - Verbal and written communication skills to explain technical clinical specialty concepts, actively listen, persuade, advise, and counsel - Ability to use laboratory’s application programs - Skills to perform data checks using queries, visual review and other appropriate means to verify data accuracy - Skills to evaluate issues and identify solutions within defined procedures and policies - Demonstrated ability to solve problems and suggest solutions through critical thinking process - Interpersonal skills to independently convey information with authority, handle highly sensitive matters and interact with high level contacts from other organizations Preferred Qualifications: - Five years of recent experience in Processing, Sendouts, and other assigned sections of which at least 3 years must have been in a supervisory position Education, Licenses and Certifications: - Bachelor’s degree in related area - Required - California Clinical Laboratory Scientist License or Limited License Clinical Lab Scientist - Required - Licensure in specialty area - Preferred

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.