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General Information

Job Name
Family Services Coordinator
Department
4122790 - F CLS Fam Svcs Admin
Position type
Full Time
Workplace
Fully On-Site
Primary Location
San Francisco, CA, United States
Job ID
4458

Description & Requirements

Job Description

The mission of the Campus Life Services - Family Services unit is to increase productivity, recruitment and retention by supporting the well-being of UCSF faculty, students, trainees and staff through child care support, lactation accommodation services, parent education and other resources and assistance. The families served comprise a diverse group in terms of, but not limited to, socioeconomic level, family composition, ethnicity, race and culture.

 

The Family Services Coordinator’s job duties are multi-fold. The Coordinator carries out the Child Care Referral Service, which sources and provides information to UCSF families in the areas of child care, public and private schools, summer camps and UC and UCSF-specific benefits and more. The Coordinator in collaboration with the Family Services Manager also manages and creates content for the MyFamily web portal and the Family Services website, in addition to handling general Family Services communications and contributing to overall program planning and development. The coordinator  also works with the Lactation Program Manager in supporting lactation accommodation services for the University 

Qualifications
Required Qualifications: - Bachelor's degree in related area and / or equivalent experience / training. - Knowledge of lactation accommodation policies: University of California – Policy PPSM84 and California State SB.142 and Federal policies - Experience working with and Interpersonal skills to interact with individuals of diverse ethnic, economic, and social backgrounds - Professional customer service delivery - Computer skills to use electronic mail, word processing, Excel, web browsers, zoom, web content management platforms - Ability to use sound judgment in responding to issues and concerns. - Solid communication and interpersonal skills to communicate effectively with all levels of staff verbally and in writing. - Solid organizational skills and ability to multi-task with demanding timeframes - Ability to use discretion and maintain confidentiality Preferred Qualifications: - 2 years Experience with maintaining lactation sites, including equipment, furnishings, signage and postings, supplies, and materials - Knowledge of San Francisco child care options and other San Francisco family services - Knowledge of California child care regulations and at least a basic understanding of how regulations may vary by state - General knowledge of how to identify and locate child care services and other family resources across the state. Working knowledge of how to find child care services in other states.

Additional Details

Job Code
ADMIN OFCR 2 CX (004263)
Assignment Category
Career
IAP Level
None
Job Family
General Administration
Campus 1
Mission Bay (SF)
Percentage (%)
100.00
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
CX
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