Clinical Research Coordinator

JOB SUMMARY

The Clinical Research Coordinator (CRC) will provide research coordination for the UCSF ID Clinical Research Center (SF IDRC), within the HIV, Infectious Diseases and Global Medicine (HIVIDGM) Division. Our unit conducts new and ongoing clinical trials focused on several infectious diseases, including HIV, COVID-19, viral hepatitis, sexually transmitted infections and monkeypox. In this role, the coordinator will help screen, enroll, assist with all aspects of study visits and follow-up, including data entry and coordination with the investigational pharmacy. 

 

The CRC will work at an independent level to assist the Principal Investigator, the study coordinator, and the study nursing staff with implementing study protocols, study coordination, data/specimen collection, data management, and quality assurance.  The incumbent will recruit, screen, enroll, and follow study participants, and interact with health care providers, clinical researchers, collaborators, funders, and varied administrative and professional staff. This position will also help support outreach and recruitment efforts via social media and other venues.

 

This position help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned. 

 

The CRC will have contact with potential or enrolled participants who are COVID suspects or have confirmed COVID or other viral/respiratory infections such as influenza or tuberculosis and will be given appropriate training on infection control and PPE use. 

 

ABOUT DIVISION OF HIV, INFECTIOUS DISEASES AND GLOBAL MEDICINE

The Division of HIV, Infectious Diseases and Global Medicine at the University of California, San Francisco (UCSF) is an internationally recognized global leader in clinical care, research, and education. With its home-base located at Zuckerberg San Francisco General Hospital and Trauma Center (ZSFG), the Division has been ranked as the top facility in the country for AIDS care since 1983. The Division’s work is featured frequently in the media, and it is often visited by numerous international, national, state, and local dignitaries and delegations. The Division consists of approximately 36 faculty members, 11 fellows/postdoctoral scholars and 170 academic and staff employees. It is the largest Division of the Department of Medicine (DOM) at ZSFG, with a total expenditure budget of approximately $52 million dollars.

Required Qualifications: - HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training. - Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with participants, team members, other departments, and outside institutions and clinicians; and the ability to multi-task in a fast-paced environment while working with a diverse participant population. - Ability to work well independently after training, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines. - Superior organizational skills, oral/written communication skills, attention to detail and accuracy. - Responsible, motivated, efficient. Able to take initiative, prioritize, think critically, and meet deadlines. Comfortable working both independently and in a team setting. - Interpersonal skills necessary to interact effectively with a wide range of health professionals, administrators, and research subjects. Comfortable interviewing participants on sensitive issues including high risk sexual practices, sexually transmitted diseases, and substance use. - Able to carry boxes and supplies weighing up to 20-30 pounds, pack specimens into shipping containers, and deliver specimens to lab in a timely manner. Able to file heavy charts (up to 5 lbs.) in file cabinets. - Proficient in Microsoft Office programs with emphasis on Excel, Access, Word, Publisher. Savvy internet user and experience using smartphone applications. - Demonstrate excellent attendance and reliability. Work during some evening hours and/or early morning hours required, possible weekend hours Preferred Qualifications: - BA/BS degree in related field - Experience working with populations living with HIV and/or on HIV pre-exposure prophylaxis (PrEP) of other infectious agents. Knowledge of clinical research practices and longitudinal cohort studies. Minimum of two years’ experience in clinical, community health setting and/or research setting. - Minimum of two years’ experience handling diagnostic specimens including safe handling and shipping practices - Advertising/publishing experience to assist with developing outreach and recruitment strategies. - Comfortable using social media platforms such as Instagram, Facebook and X (Twitter) for outreach and recruitment - Fluency in the usage of UCSF IRB online IRIS system - Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation. - Experience working with culturally and linguistically diverse groups - Experience with electronic medical records, with established access to EPIC. - California Certified Phlebotomy Technician 1 (CPT-1) - Familiarity with treatments for HIV-related infections, HIV pre-exposure prophylaxis, and medical terminology. - Knowledgeable in biological sample collection techniques, including working knowledge of tubes and procedures required for blood draw of clinical laboratory tests, and sample processing for T-cell assays, flow cytometry, and other research assays - Familiarity with basic laboratory techniques (safe handling practices, preparing and labeling samples and reagents for studies, proper use, storage, and disposal of reagents) - Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines and guidelines for packing/shipping infectious substances. - Bilingual in Spanish and English or another language other than English. - Experience applying the following regulations and guidelines:- Good Clinical Practice Guidelines - Health Information and Accountability Act (HIPAA) - The Protection of Human Research Subjects - IRB regulations for recruitment and consent of research subjects - Effective Cash Handling Procedures - Environmental Health and Safety Training - Fire Safety Training - Safe shipping practices (IATA)

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.