Registration Coordinator

Job Function Summary:

Provide a description of the overall purpose of the position. “Why does this position exist?”
State the general nature, level and purpose of the job and a brief description of the duties and responsibilities. It may be
easier to write the general summary after completing other sections of the job description.
Reports to the Patient Access Supervisor, and is guided by the procedures of Inpatient and Outpatient services, the
Registration/UM Coordinator is responsible for providing support to all intensive (Inpatient, Partial Hospitalization, Intensive
Outpatient Program, consult Liaison and Electroconvulsive Therapy) patients seeking services at Langley Porter
Psychiatric Hospital- UCSF Health. The Registration/UM Coordinator is responsible for reception, registration, insurance
coverage verification, relaying financial information, providing financial need applications, and patient processing. Along
with supporting the Utilization Review Coordinator with analyzing patient records to determine legitimacy of admission,
length of stay, and compliance with insurance reimbursement. Receives assignments in the form of objectives with goals
and the processes by which to attain them. Serves as a clinical resource and liaison for patients and their families and
assists with navigating all aspects of the healthcare system.

Generic Scope (not customizable, will not be used in the job posting/advertisement):

Professional who applies acquired job skills, policies, and procedures to complete substantive assignments / projects / tasks of moderate scope and complexity; exercises judgment within defined guidelines and practices to determine appropriate action.

Custom Scope (customizable, will be used in the job posting/advertisement):

Serves as a non-clinical resource and liaison for patients and their families. Provides individualized support throughout the hospital stay and / or clinic visits. Develops expertise in the unit or clinic operations and systems to resolve issues across departments.

Note: If this is a reclassification request or a replacement with significant changes, please briefly describe (no more than 2 paragraphs) the significant changes that have taken place since the position was last reviewed.  Additionally, please provide a copy of the former job description for the position.