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General Information

Job Name
Internal Communications Manager
Department
8630080 - MARKETING SFHEA
Position type
Full Time
Primary Location
San Francisco, CA, United States
Job ID
CONV_87166BR

Description & Requirements

Job Description
UCSF Health is looking for an Internal Communications Manager to help shape how the organization informs, engages, and aligns its 20,000-person workforce. You’ll join a team of sharp, mission-driven communicators who are trusted partners to leaders across the health system. We bring clarity to big priorities, elevate the stories that matter, and give employees the information they need to understand where the organization is headed. It’s fast-moving, collaborative work with real impact on how people show up every day. In this individual contributor role, you’ll support leaders across system functions and major business units—helping them translate complex initiatives into clear, timely, and meaningful communication for employees.
Qualifications
- Bachelor's degree in a related area or four years of relevant experience. - Five years or more of experience in internal communications, preferably in a healthcare or large organizational setting. - Proven ability to develop and execute internal communications strategies that drive employee engagement. - Strong writing, editing, and storytelling skills with the ability to tailor messages to different audiences and formats. - Strong analytical skills to measure communication effectiveness and adjust strategies accordingly. - Proficiency with internal communications tools, including intranet platforms, email management systems, and content management tools. - Excellent interpersonal skills, with the ability to build relationships and provide strategic counsel to leaders. - A hands-on, execution-focused approach with the ability to manage multiple projects simultaneously. - Strong project management skills with experience leading large-scale communication initiatives. - Demonstrated commitment to diversity, equity, inclusion, and anti-racism, which are foundational values central to the UCSF’s mission. - Ability to work on-site in San Francisco at least one day per week. Preferred: - Experience working in an academic medical center or large healthcare system. - Advanced knowledge of the organization, including its mission, vision, goals, policies, and infrastructure; strong knowledge of current affairs and issues in higher education and/or health sciences. - Familiarity with employee engagement strategies and best practices. - Knowledge of change management communication principles and experience supporting organizational transformations.

Additional Details

Job Code
COMM SPEC 4 (005887)
Assignment Category
Career
IAP Level
Tier C Plan (target potential payout of 3.5%, maximum of 5%)
Job Family
Communications
Campus 1
Mission Bay (SF)
Campus 2
Mission Bay (SF)
Campus 3
Mission Bay (SF)
Percentage (%)
100
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
99
Additional Shift Details
M-F
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