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General Information

Job Name
Business Technical Support Analyst
Department
1040140 - M Cardiovascular Research Inst
Position type
Full Time
Workplace
Flexible 4 Days On-Site
Primary Location
San Francisco, CA, United States
Job ID
8304

Description & Requirements

Job Description

Job Summary:

The primary mission of the CVRI, the largest organized research unit on the San Francisco campus is to promote fundamental and clinical research on the cardiovascular and pulmonary systems and to provide opportunities for postdoctoral training in these fields with over 400 faculty staff and fellows the CVRI Is comprised of faculty from a variety of departments (Pulmonary Medicine, Biochemistry and Biophysics, Cellular and Molecular Pharmacology, Medicine, Pediatrics, Anatomy, Physiology, Cardiology and Lung Biology).

The position offers technical support to approximately 400 faculty and staff who use PC and Macintosh computers. The primary functions of this position are Workstation installation and maintenance. Application Server installation and maintenance, maintaining functional integrity of the LAN and connections with the campus network, hardware and software installations and maintenance, troubleshooting set up, upgrading and configuration of computers, managing Active Directory accounts, and supporting connections to the hospital information system (APEX)

The position also supports and backs up Windows and Unix Based servers. Manage Screen connect remote software.

Department Summary:

 

Qualifications
Required: - Bachelor’s degree in related area; and/or equivalent experience/training - Minimum 1 year of related experience - Demonstrated technical skills and knowledge of Macintosh and PC hardware servers peripherals and software - Proven ability to install configure and upgrade desktop systems - Knowledge of wide area and local networks and the ability to troubleshoot problems and coordinate - Ability to set up and install programs - Ability to diagnose problems and determine if they are hardware software or network and coordinate solutions - Excellent communication skills and ability to instruct/train users - Server file sharing, Application management. Active Directory
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.
EEO Statement
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional Details

Job Code
BUS TCHL SUPP ANL 2 TX (007359)
Assignment Category
Career
IAP Level
None
Job Family
Information Technology
Campus 1
Mission Bay (SF)
Percentage (%)
100.00
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
TX
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