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General Information

Job Name
Case Specialist
Department
8792200 - RALLEY FAMILY VISITATION PROG
Position type
Full Time
Workplace
Fully On-Site
Primary Location
San Francisco, CA, United States
Job ID
5790

Description & Requirements

Job Description

The Case Specialist I works as part of the Rally Family Visitation team providing direct services to families referred through the Family Court, primarily in Marin, San Francisco and/or San Mateo. Specialists work with Case Coordinators and Supervisors to deliver professional services centering the best interest of children and protecting adult survivors of domestic violence. The Case Specialist's work schedule is determined by program needs and may include holidays, weekends and weekdays/evenings, as well as providing on-call coverage during direct service hours. 

Rally Family Visitation Services is a community program of UCSF Health Saint Francis Hospital, serving Bay Area children and families since 1991. Building bridges essential to community health and well being—empowering joyful futures for vulnerable kids and families—Rally keeps kids safe and connected to both parents during very difficult transitions: separations, divorce or reunifications compounded by allegations and concerns about substance use, mental health, sexual abuse, domestic violence, and child abduction. Welcoming family members without judgement, Rally’s mission is to promote the safety of children, the safety of adult victims of domestic violence, and equitable access to a neutral space and professional visitation services enabling children in separated families to experience healthy relationships with both parents. 

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $22.67 - $32.01 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Qualifications
Required Qualifications; - High school graduation/GED - A minimum of 1-2+ years of professional work experience preferably in human services or related field (years of education in a social sciences field beyond High School will be considered - Knowledge of and experience with trauma-informed practices - Experience working with children and/or families from diverse backgrounds - Demonstrable and excellent communication skills (verbal, written and interpersonal) in English - Aptitude for conflict de-escalation, limit setting, and conflict resolution - Ability to identify when to escalate situations and issues to supervisors and/or senior providers - General PC knowledge and administrative skills Required License / Certifications - Live Scan fingerprinting, background checks, and active TrustLine registration is required within the first 30 days of employment. - California’s Judicial Standards 5.20 Training Completion or successful completion of the qualification standard training upon hire, as soon as the Training is available. Preferred Qualifications: - Bachelor Degree in Social Work, Counseling, Psychology, Sociology or related field. - Fluency in a second language preferred, particularly Bilingual/Bicultural Spanish or Chinese (Cantonese/Mandarin). - Experience working with families experiencing obstacles or in conflict, primarily domestic violence. - Strong knowledge of child development, child abuse prevention, and child exposure to domestic violence. - Experience with case management, human service delivery and/or in a social work setting. - Demonstrable administrative skills including database management, typing, and advanced computer literacy.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.
EEO Statement
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional Details

Job Code
BLANK AST 1 (004724)
Assignment Category
Career
IAP Level
Staff Plan (target potential payout of $900, maximum of $1,800)
Job Family
General Administration
Campus 1
Hyde Hospital
Campus 2
Various Locations
Percentage (%)
100.00
Shift Length
8 hours
Shift Type
Variable
Bargaining Unit
CX
Additional Shift Details
At least one weekend day
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