Lead Dispatcher (f/t)

The Lead Public Safety Dispatcher is responsible for dispatching police personnel in response to calls for service, assists the Technical Services Director, and maximizes continuity within the Dispatch Unit. This position provides lead direction of the operations of the Dispatch center as well as performs the job duties assigned while on-duty in the 9-1-1 center. Positions in this class serve as shift leads and have full lead responsibility over assigned personnel in addition to performing the job duties of a Public Safety Dispatcher. Direction is provided by the Technical Services Director and the Communications Operations Manager. Responsibilities include direction over subordinate Public Safety Dispatchers. Incumbents may serve as training coordinators for formal training and performance programs.

 

Requirements: - High School diploma or GED equivalent - Minimum qualifications for Public Safety Dispatcher include satisfactory completion of a POST-certified, 80-hour Basic Complaint/Dispatcher course within 12 months of the date of hire; undergo a thorough background investigation; an evaluation of oral communication skills; the completion of 12 months' probation; and the completion of a medical examination. - Passing Score on POST Entry-level Dispatcher Selection Test Battery, before academy. - Effective written and verbal communications - Must be able to work shifts on a rotational basis (days, swings, and midnights); must be able to work on-call assignments and/or overtime as required. - Ability to pass medical and psychological examinations and an extensive background investigation in compliance with California Commission on Peace Officer Standards and Training (POST) standards. - Knowledge of Police Dispatching Procedures, including the operation of state-of-the-art Telephone and Radio Systems, within one year of appointment - Knowledge of Information Technology, Personal Computers, and related Software Applications. Knowledge of Police Dispatching Procedures, including the operation of state-of-the-art Telephone and Radio Systems - Knowledge of Computer Aided Dispatch (CAD) and Records Systems, Knowledge of Information Technology, Personal Computers, and related Software Applications. Preferences: n/a Licenses/Certifications: - Successful completion of California Commission on Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic Course - Valid California Driver’s License - Passing Score on POST Entry-level Dispatcher Selection Test Battery, prior to academy

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.