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General Information

Job Name
PRACTICE CRD 2
Department
7870510 - Special Start ACPHD
Position type
Temporary Employment
Workplace
Fully On-Site
Primary Location
Oakland, CA, United States
Job ID
3198

Description & Requirements

Job Description

Please note: this is a temporary position, 24 hours per week in Oakland. Scheduled through July 6, strong possibility of extension. 

UCSF Medical Center is committed to advancing health through excellence in patient care, research, and education. We seek individuals who value collaboration, professionalism, integrity, diversity, and respect.

The Practice Coordinator 2 (PC2) serves as a key administrative representative and primary point of contact for patients and referring providers. This role supports daily clinic operations, delivers high-quality customer service, and ensures efficient coordination of patient care across administrative and clinical teams.

Qualifications
Required: - Experience with EPIC (APeX) electronic health record system - High school diploma or equivalent with 4 years of related experience; or bachelor’s degree with 6 months of related experience; or equivalent combination - Ability to pass fingerprinting and be approved for cash handling (if applicable) - Strong computer skills, including Microsoft Office (Outlook, Word, Excel) and ability to navigate multiple electronic systems - Ability to analyze situations, prioritize tasks, and problem-solve independently in a fast-paced environment - Strong organizational, administrative, and office coordination skills - Excellent written and verbal communication, customer service, and interpersonal skills - Ability to work independently with minimal supervision and exercise sound judgment under deadlines - Demonstrated ability to work effectively with diverse populations and provide patient-centered service - Basic math skills - Knowledge of medical terminology - Ability to sit and work at a computer for extended periods Preferred: - Experience in a healthcare setting (medical, dental, or veterinary), including scheduling, insurance verification, medical records, or patient financial services - Experience with appointment, ancillary service, and/or surgical scheduling - Bilingual or multilingual skills (e.g., Spanish, Cantonese, Russian)
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.
EEO Statement
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional Details

Job Code
PRACTICE CRD 2 (004819)
Assignment Category
Floater
IAP Level
None
Job Family
Ambulatory Care Clinics or Ctr
Campus 1
Benioff Children's Hospital
Percentage (%)
60
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
CX
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