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General Information

Job Name
AMBUL CARE ADMSTN SUPV 2
Department
7620500 - NEUROLOGY SFCHO
Position type
Full Time
Primary Location
Oakland, CA, United States
Job ID
2009

Description & Requirements

Job Description
004171

Job Function Summary:

Involves the administrative services and operations for health care clinics or centers, in accordance with federal, local, and internal standards, policies, and regulations. Typically includes operations, fiscal management, program planning, and / or external marketing activities. Management levels may include oversight of clinical patient care. (Note, when primary focus is patient care, see Ambulatory Patient Care Services job function.)

Generic Scope

Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.

Custom Scope

Supervises clinic operations, typically spanning multiple providers, clinics and / or practices. Subordinates include staff involved with professional operational functions. Oversight of administrative areas such as practice revenue management, billing systems and procedures, facilities and safety procedures, registration, new patient coordination, scheduling, medical records storage and maintenance, insurance authorizations. May also supervise patient support staff such as medical assistants or LVNs, in coordination with the nursing lead.

Qualifications
Knowledge, Skills and Abilities Req / Pref Demonstrated supervisory and organizational skills to effectively supervise staff and to manage the complex workflow and multiple priorities involved with clinic / center administration Strong knowledge of practice operations, patient-scheduling systems, medical and insurance terminology, applicable information systems, patient service standards, and regulatory requirement and best practices Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources issues and performance, and to participate in decision-making on human resources matters Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions Strong interpersonal skills for effective collaborations with all levels of management and staff, consultants, and outside agencies Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex administrative, clinical, and technical information in a clear and concise manner, and to prepare and present a variety of reports, documentation, analyses, and project proposals Strong knowledge of business software and specialized applications and data management systems used in clinic / center operations

Additional Details

Job Code
AMBUL CARE ADMSTN SUPV 2 (004171)
Assignment Category
Career
IAP Level
Tier C Plan (target potential payout of 3.5%, maximum of 5%)
Job Family
Ambulatory Care Clinics or Ctr
Campus 1
Benioff Children's Hospital
Percentage (%)
100
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
99
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