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General Information

Job Name
Senior Collections Representative
Department
8530200 - MED GROUP BUSINESS SVC SFHEA
Position type
Full Time
Workplace
Flexible 2 Days On-Site
Primary Location
Emeryville, CA, United States
Job ID
3720

Description & Requirements

Job Description

The Senior Collections Representative (SCR) is responsible for the accounts receivable associated with Golden Gate OB/GYN. The SCR will be responsible for, but not limited to, the following: Claim submission, Cirius Claims edits, Payment Posting, Cirius Charge edits, RFI edits and lockbox reconciliation. The SCR will also be responsible for all follow-up on receivables associated with commercial, government, contracted and managed care insurance payers.  The SCR will answer and resolve patient concerns through phone calls routed through the ACD system.  The SCR must have excellent customer service skills with emphasis on phone etiquette and courteousness.  All tasks associated with Golden Gate OB/GYN will be initiated and completed within the CureMD computer system.  This SCR deals regularly with complex policy and procedural issues that involve contract compliance with regard to HMO and PPO payers.  It is the SCR’s responsibility to communicate and coordinate with Golden Gate OB/GYN staff to ensure quality outcomes from all settings and situations associated with GG-OB/GYN. 

 

The SCR’s main task is to resolve all outstanding receivables through constant communication with the payers, patients, and other Golden Gate OB/GYN staff.  All follow-up will be performed by accessing information by phone or through appropriate websites.  The SCR will conform to all UCSF, MGBS, Golden Gate OB/GYN and Government HIPAA policies and procedures.

 

Department Description
Medical Group Business Services (MGBS) is responsible for the professional fee billing and collections for approximately 30 divisions in the School of Medicine.? MGBS collects approximately $1B annually, and takes ownership for continuing to find ways for the Divisions to ensure charges are captured and increase payments.
Qualifications
Requirements: - High School graduate - One or more years of follow-up experience in professional fee billing in a doctor’s office or university setting.] - Ability to work in a changing environment and handle multiple tasks efficiently - Good organizational, interpersonal, verbal, and written communication skills - Ability to work onsite in Emeryville. Preferences: - Bachelor’s Degree
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as https://www.ucsf.edu/about/mission-and-values . In addition to , UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available https://diversity.ucsf.edu/ . Join us to find a rewarding career contributing to improving healthcare worldwide.
EEO Statement
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Additional Details

Job Code
COLL REPR SR (004621)
Assignment Category
Career
IAP Level
Staff Plan (target potential payout of $900, maximum of $1,800)
Job Family
Finance
Campus 1
TBD
Percentage (%)
100
Shift Length
8 hours
Shift Type
Day
Bargaining Unit
CX
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