Medical Assistant – Cancer Infusion

The anticipated duration of this assignment is 3 months (w/ potential for extension). This role requires floating between our Burlingame and San Mateo locations.

Under the supervision of the Administrative Nurse Manager and Medical Assistant Supervisor, the Hospital Assistant III supports patient care in Cancer Center ambulatory group practices, including multiple campuses and satellite offices. This role assists nursing staff and providers with clinical procedures, patient care, and laboratory support, ensuring high-quality service and adherence to UCSF Health standards.

Key Responsibilities:

• Obtain and document vital signs, height, weight, pain scores, and patient history.
• Assist with medication reconciliation and maintain accurate records in the electronic health record (APEX).
• Prepare patients and support providers during exams and procedures, including specialized cancer-related procedures.
• Collect specimens, perform point-of-care testing, EKGs, and simple lab procedures while following UCSF policies.
• Act as a chaperone when needed and provide translation support in coordination with interpreting services.
• Ensure compliance with infection control, safety, and Joint Commission standards.
• Collaborate with the care team to coordinate patient flow and resolve patient concerns.
• Maintain professional and courteous communication with patients, providers, and staff.
• Assist with referrals, scheduling diagnostic tests, and obtaining authorizations for medications and procedures.
• Support patient communications, including refill encounters, test results, and provider messages.
• Maintain clean, well-stocked exam and procedure rooms.
• Monitor and order supplies; ensure medical equipment is maintained.
• Participate in quality improvement and customer service initiatives.
• Ensure compliance with UCSF Living PRIDE standards of professionalism, respect, integrity, diversity, and excellence.